Just going back to this rating and adding some details. I have lived in the area almost three years and stayed with Elevate about two. Rent is a little higher, but it is equivalent to that of the area considering most of the surrounding apartments were built around the 70s. These units have internal a/c that works, which has been a blessing during this heat wave. Maintenance is super fast and the office is good at follow up on work orders. The stairs do deteriorate quickly due to salt etc, but I've found that any time I put in an order, they address it within a month due to third party contracts and sometimes sooner. I also notice they fill the potholes in the parking lot relatively frequently. I have even told them about property lights being out and they had it fixed within three days! I don't know what other people's experiences have been with maintenance in apartments, but in my own, this fast of a response rate is unheard of.
I've never had a problem with mail delivery. It is either in the amazon hub with a no contact scan code opportunity, or the post office leaves a key in your box to get into their package lock box.
The walls are thin, but I have been able to resolve any noise issues with the office immediately.
If I had to think about something to complain about, it would be that the pool isn't open on Sundays since quarantine due to the office being closed, but if that's the only complaint, I'd say you are doing pretty well.